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Support FAQ


Application Setting

Go to www.lanatimeweb.com --> Support --> License --> fill the details(all fields are mandatory), and click on Send mail. Copy the license key which has sent to your mail, then paste it in your application. (you can generate free license key upto 500 users)

MS SQL server (2008 & above)

Windows 7 & above, windows server 2003 & above

Login to SQL management studio -->Right click on Database--> attach--> add --> browse empty database--> OK. Then create login user in Security option, give all permissions to the database & to the user.Then in application, go to Database settings -->select SQL server, give server name, login user & password, click on test connection & then OK.

To attach backup database give path of your backup database before login in database settings.

Given from site

Software Setting

Choose Personnel >> Department > Option >> Add Department

Set the parameters as required based on the following steps:

DEPARTMENT NO: Enter the department number. Click Check to check whether the entered department number is exist or not.

DEPARTMENT: Enter a Department Name.

PARENT DEPARTMENT: Click the drop-down list and select the department to which the position belongs. After the completion setting, click OK to save the settings (click Save and New to add another department) and return to the Department interface. The information on the new position is displayed in the department interface.

Choose Personnel > Position >> Option >> Add to access the position adding interface.

Set the parameters as required based on the following steps:

Parent Department: Click the drop-down list and select the department to which the position belongs.

Position No: Enter the position number (exclusive). Click Check to check whether the entered position number is exist or not.

Position: Enter the position title.

Parent Position: select the parent position

After the completion setting, click OK to save the settings (click Save and New to add another position) and return to the Position interface. The information on the new position is displayed in the Position list.

Choose Personnel >> Personnel > Add to access the personnel adding interface.

Set the parameters as required based on the following steps:

Personnel No: The length cannot exceed nice digits. For an employee No. with the length less than nine digits, one or more 0's are prefixed to make the length 9 digits. The numbers cannot be the same.

Click Check to check whether a number is exist or not.

Gender: Select a Gender.

Department: Select a department from the drop-down list. (If no department has been set, only the default departments existing in the system can be chosen).

Employment Type: Select the employee type from the drop-down list. It can be set to Permanent or Temporary.

Employment Date: It is set to the current date by default. The employment date is considered as the start date of attendance calculation. The attendance before this date is not calculated in the statistical result.

Self-Password: Set a self-password.

First Name: Enter first name.

Last Name: Enter last name.

Position: Select the position from the drop-down list.

Password: Set the personnel password. The black-and-white T&A device supports passwords with only five digits. The color-screen T&A device supports passwords with only eight digits. Passwords with digits exceeding the specified length are cut out by the system automatically. When you change a password, clear the old password in the text box and then enter the new password. Set to Employee or Contractor.

Card No: Assign card numbers to personnel for attendance checking. Enter the card No. manually or use a card enroller for issuing cards.

Set each parameter as needed.

ChoosePersonnel >> Resignation >> Options >> Add to access the new adding interface, as shown in the figure below.

Perform the resignation operation as required. The following shows how to perform operation.

Personnel: Click the drop-down list and select the employee for resignation. For personnel selection.

Resignation Date: Select the resignation date.

Resignation Type: Select the resignation type.

Reason: Enter the reason for resignation as required. It can be left blank.

Return tools/Work Uniform/Card: The default value is Yes. You can select No from the drop-down list.

Blacklisted: The default value is No, that is, resignation without being blacklisted. The operation of reinstatement from resignation cannot be conducted on the resigned personnel in the blacklist.

Disable attendance: For an employee newly added for resignation with attendance not disabled immediately, follow the following method to disable attendance.

In the resigned personnel list on the Resignation interface, click to select the resigned employee whose attendance needs to be disabled, and then click Disable Attendance Function above the resigned personnel list to access the confirmation interface for disabling attendance, as shown in the figure below. After the completion of setting, click OK to save the settings and return to the Resignation interface, and the just added employee for resignation will be displayed in the resigned personnel list.

1. Click Add on the Timetable interface to access the Add interface:

Set the parameters as required based on the following steps:

Timetable Name: Enter any characters with 20 characters at most.

Check-In Start Time / End Time, Check-Out Start Time / End Time: valid range for checking in/out in this time period.

Check-in/out records out of this range are invalid. The start check-out time cannot overlap the end check-out time.

Check-In Check-Out: Set the check-in time and check-out time.

Necessary Check-In /Necessary Check-Out: Decide whether check-in and check-out are mandatory in the selected time range. If an employee needs to check in/out, select Yes otherwise, select No.

Late Arrival/Early Out: This refers to the permissible time for late arrival/early leaving before the designation of late arrival/early leaving starts during specified working time.

For example, if Allowed late minute is set to 5 and check-in time is set to 9:00; Employee A checked in at 9:03 and Employee B checked in at 9:05, we can conclude that Employee A is not late as the interval between his or her check-in time and check-in start time is less than 5 minutes and Employee B is late for 6 minutes as the interval between his or her check-in time and check-in start time exceeds 5 minutes.

Workday: It refers to how many workdays are calculated for each shift. If a value is set for it, the workday will be calculated according to the present value. Otherwise, the workday will be calculated according to settings in the attendance rules.

Auto OT: When overtime is calculated, if select Yes for Count Delayed Time as Overtime, the overtime is the delayed time (the difference between check-out time and check-out end time) + the fixed overtime (minutes) during this timetable. The value is 0 if No is selected for Count Delayed Time as Overtime.

After the completion of the settings, click OK to save the settings and return to the Time Table interface. The timetable list displays the added timetable.

Notes:

1. The interval between check-in start time and check-out end time is not allowed to exceed the maximum / minimum timetable length set in the system.

2. There is no timetable with the same start time and end time.

Choose Attendance >> Timetable>> edit Timetable >>add brak time:

Set the parameters as required based on the following steps:

Code: Enter the code to break time

Start Time / End Time: valid range for break start time/end time.

Break time: total break time

Auto deduct: automatically select break time

Shift is composed of one or more preset attendance timetable based on certain order and cycle period. It is a preset work schedule for the personnel. It is essential to set shift if you want to perform check on work attendance for employees. This system supports 999 shifts at most.

Choose Attendance > Shift to access the shift management main interface that displays the search field and shift timetable details. With the search function, you can easily query shifts. All shifts in the current system are displayed in the list. Click the line where the shift is and the timetable details list on the right will display the timetable details of this shift in a chart.

monthly ,yearly ,half yearly,quarterly

Hardware Setting

Inbio260 can at most support four FR1200, two as in, two as out. There are six DIP terminals , 1-4 is for RS485 address , 5 is reserved , 6 is for extending the length of RS485. Set the odd number is for enter reader, and the even number is for exit reader(for example , two readers for one door- the rs485 address 1 is for enter door, rs485 address 2 is for out door ) And both 1 and 2 should be translate into the binary digits.

The number7 digit is off by default. When it is moved upwards and downwards for three times within 10 seconds and finally returned to OFF position, the factory settings will be restored after the access control panel is restarted.

If you forget the device IP or the device can not work normally, You can use the number 7 terminal to restore inbio460 to factory Setting , the configuration include device IP , communication password ,gateway ,subnet mask. The device IP will be 192.168.1.201,the communication password will be blank. And the parameters setting will not be changed, will stay at the device.

The event records can not be cleared; when it reaches 100,000, it will overlap the before ones.

FR1200 can not be used to register fingerprint, it can only be used for verification. Fingerprint sensor such as ZK4000,ZK4500 can be used to register users. The ZK4000 can be used only in 32 digits system; but ZK4500 can be used both in 32 digits and 64 digits.

About C3-200, the reader1 and reader3 are the in of lock 1 and lock 2; reader 2 and reader 4 are the out of lock 1 and lock 2. About C3-400, all of the readers are for the in of the lock. When C3-400 changes to two-door two-way, the reader 1 is for the in of lock 1, the reader 2 is for the out of lock 2; the reader 3 is for the in of lock 2, the reader 4 is for the out of lock 2. If for inbio, the odd number is for in of the lock, the even number is for out of the lock.

The control panel supports “dry mode” and “wet mode” by using the jumper. For “wet mode”, short 2-3 and 4-5 terminals. The control panel and the lock use the separate power supply. One is connected with +12V and GND of POWER interface (for the control panel), the other is connected with V+ and V- of LOCK interface (for the lock). The factory default jumping is set as dry mode.

NO, FR1200 can only support Ver10.0; FR1200 can not be connected with C3, because C3 does not support fingerprint.screen, how to cancel it?

It is a signal of the Alarm when the device is getting down from the wall. When the device is installed on the wall normally, this signal will disappear automatically.

These two functions are not compatible with each other. Only when the usb client function is closed, then the wifi function can be used.